Privacy Policy

Last Updated: 25/08/2025

Installations WA (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal and business information including:

• Name, job title, company name, and contact details (email, phone, postal address).
• Project and service-related details (installation requirements, logistics schedules, warehousing information, sustainability and make good reports).
• Financial or billing details where required for payment.
• Information shared during site visits, warehousing agreements, or transportation bookings.
• Website usage information (cookies, analytics, IP address) to improve our online services.

2. How We Collect Information

We collect information when you:

• Engage our services for Installations & FF&E, Logistics & Transportation, Warehousing & Storage, or Sustainability & Make Good.
• Contact us by phone, email, website form, or in person.
• Provide information during meetings, contracts, or project handovers.
• Use our website or digital tools, which may automatically collect limited technical data (via cookies or analytics).

3. Why We Collect and Use Information

We use the collected information to:

• Provide and manage installation, logistics, warehousing, and sustainability services.
• Communicate with clients, suppliers, and contractors.
• Prepare contracts, quotations, and billing.
• Ensure safe handling, storage, and delivery of goods.
• Meet legal, insurance, and compliance obligations.
• Improve customer service and business processes.

4. Disclosure of Information

We may share personal information with:

• Subcontractors, transport partners, and warehousing providers engaged to deliver our services.
• IT and administrative service providers that support our operations.
• Insurers, legal advisors, or regulators where required by law.
• Overseas suppliers or logistics partners, if relevant to fulfilling your project.

Where information is shared with third parties, we ensure they handle it securely and in line with Australian privacy obligations.

5. Overseas Disclosure

Some of our logistics or warehousing partners may be located outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with standards comparable to the Australian Privacy Principles.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes secure electronic storage, restricted staff access, and confidentiality agreements with contractors and partners.

7. Cookies and Website Data

Our website may use cookies and third-party analytics tools (such as Google Analytics) to enhance browsing, measure traffic, and improve functionality. You can control or disable cookies through your browser settings.

8. Access and Correction

You may request access to the personal information we hold about you or ask for corrections if it is inaccurate, incomplete, or outdated. Please contact us using the details below.

9. Complaints

If you believe your privacy has been breached, please contact us. We will investigate and respond to complaints promptly. If you are not satisfied, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “Last Updated” date.

11. Contact Us

For questions, access requests, or complaints, please contact:

Installations WA
Perth, WA, Australia
info@installationswa.com.au
+61 433 272 465